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Returns Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a defect. Your must return the item within 30 days of your purchase.

  1. Please Contact Us to request a refund.
  2. Mail your returned item to:
    • Storm Tape (Sino Trading Ltd)
    • Vicarage Barns
    • Lower Quinton
    • Stratford-upon-Avon
    • Warwickshire
    • CV37 8SH
    • UK
  3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Products that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your tape is in like new condition, you may exchange your it for a different color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.